Building Talent Intelligence with Harrison Assessments

Project Scope

MARKET: Global

INDUSTRY: Human Resources

CATEGORY: AI for HR

TAGS: #HRTech #TalentIntelligence #WorkforceAnalytics

The Context: Scaling Talent Strategy with Data-Driven Systems

As organizations grow, hiring, leadership development, and retention become harder to manage consistently across teams.

A leading organization partnered with Success Software to modernize its talent strategy – requiring a scalable system to evaluate leadership capability, improve retention, and build a long-term talent pipeline.

To support this, Success Software implemented a Talent Intelligence Platform powered by Harrison Assessments, combining behavioral insights with workforce data to improve decision-making.

The Challenge: Fragmented and Reactive Talent Decisions

Talent decisions were often inconsistent, reactive, and difficult to scale across the organization.
Key challenges:

Poor hiring outcomes: High early attrition due to misalignment in culture and role fit
Limited leadership development: Managers promoted without structured evaluation or development pathways
No clear succession planning: Lack of visibility into future leaders and internal talent pipelines
Disconnected HR data: Engagement, performance, and hiring data were not centralized

The Solution: A Data-Driven Talent Intelligence Platform

Success Software implemented Harrison Assessments as a structured talent intelligence system—combining predictive hiring, behavioral insights, and workforce analytics to improve decision-making across the employee lifecycle.

Predictive Talent Acquisition

Improve hiring accuracy using data-driven job fit and performance prediction.

Access to a library of 6,500+ Job Success Formulas to predict role-specific performance
Evaluation of behavioral traits, interests, and work preferences—not just experience
Automated candidate scoring to identify top talent faster
Reduced turnover and hiring risk through stronger job-fit alignment

Leadership & Individual Development

Develop stronger leaders through deeper behavioral insight and adaptability.

Paradox Technology reveals both strengths and potential derailers often missed by traditional assessments
Clear visibility into leadership style and gaps against role expectations
Development of behavioral versatility, balancing traits such as assertiveness and diplomacy
Structured, personalized development pathways based on assessment insights

Organizational Analytics & Workforce Planning

A unified view of talent to support long-term workforce strategy.

Enjoyment–Performance Theory connects individual motivation with performance outcomes
Identification of high-potential talent to support succession planning
Visibility into team dynamics, capability gaps, and organizational risk
Centralized talent data aligned with business strategy and growth objectives

The Result: Clearer Talent Decisions, Stronger Workforce Outcomes

The implementation delivered measurable improvements across the organization:

Improved hiring accuracy and reduced early attrition
Stronger leadership visibility and targeted development planning
Clear succession pathways with identified future leaders
Centralized, data-driven HR decision-making across teams

A shift from fragmented HR processes to a connected talent system linking hiring, development, and performance.

Testimonials

"They asked the right questions at the right times, and that diligence showed in the testing and delivery stages, and the final product speaks for itself. We’ve found Success Software to be an increasingly relied-upon and valued long-term partner."

Chief Executive Officer

Client name

Brent McMahon

Company Name

Fluid Media

"At a crucial stage in our development, Success Software Services was the right partner to provide us the flexibility and expertise we needed, ensuring the 27Pix platform and recommendation engine launched on time with high quality, innovative, and engaging features."

Chief Executive Officer

Client name

Huy Mai

Company Name

27Pix Technologies

"I was immediately impressed that the whole team was composed of intelligent, experienced personnel. The company showed they had the knowledge and professionalism to handle the project from design, implementation, and delivery, all within our required time frames"

Chief Information Officer

Client name

Mike Ngo

Company Name

Aperia

Delivery Model and Execution

A multi-phase implementation aligned with hiring and leadership transformation goals.

Approach
• Assessment rollout across teams and roles
• Competency framework design aligned with business objectives
• Integration with HR systems and analytics dashboards
• Continuous optimization based on workforce data

Duration

Team Structure

Approach

• Assessment rollout across teams and roles
Competency framework design aligned with business objectives
Integration with HR systems and analytics dashboards
Continuous optimization based on workforce data

Technology Stack

Core Platform: Harrison Assessments
Integration: HR systems, analytics dashboards
Application Type: Web-based platform

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